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Delivery and charges

Hello Bio offers worldwide deliveryWe deliver our products to customers all over the world. Products are typically dispatched within 1-3 days working days of placing an order. Our customer care team will let you know if there are any anticipated delays.

  • The majority of our products are shipped via Fedex, although we use other couriers for certain regions and product types.
  • Our customer care team will send you confirmation of delivery methods and order tracking details when they receive your order.
  • Certain products require shipping on ice, and hazardous products require special shipping and packaging – so delivery charges for these products will vary. Please contact us for details.

    A summary of our delivery charges are below:

Territory 

Charges

Estimated delivery

UK

Standard:  £9

 

Dispatch: typically within 1-3 working days.

Transit time: typically 24h

USA:

 

Standard:  $33

Dispatch: typically within 1-3 working days.

Transit time: typically 48h

Europe EU

 

 Standard: €19

 

Dispatch: typically within 1-3 working days.

Transit time: typically 48h

 

Asia, Middle East, Rest of the World:

 Standard; £39

 

Dispatch: typically within 1-3 working days.

Transit time: typically 2-3 days

 


Delivery over the Christmas period

The Hello Bio offices will close on Friday 22nd December 2017, and will reopen on Tuesday 2nd January 2018. Customers may place orders up until 3 pm (GMT and EST) for delivery before Christmas (in-stock items only). We wish all of our customers a very merry festive season!