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Support

Whatever your query or question we are here to help, but if you can’t find the answer you are looking for on these pages, please email customercare@hellobio.com

 

Hello Bio shopping basketBuying FAQs

 

Want to know how to set up a new account or how to order? Find out the answers to these questions and more on our buying FAQs page

 

Delivery

 

How long will your product take to arrive? What are the delivery charges? and how can you track your order? read about delivery here.

 

Quality guarantee – the Hello BioPromise

 

Every company should have a quality promise, and we most definitely do. Our quality is guaranteed – that means a full refund if you are not completely happy. Read more

 

Technical support

 

If you have a query relating to our products or product use, vist our Technical FAQs pages. Or, contact our technical support team who will be delighted to help!

technicalhelp@hellobio.com Phone: +44 (0)1179 318 0505.